Frequently asked questions
Welcome to Norse Forse! Below you will find answers to some of the most frequently asked questions about our products, shipping and services. If you have any other questions, please feel free to contact us.
1. What products do you offer?
At Norse Forse, we specialize in gym and yoga products, including fitness equipment, yoga mats, clothing and accessories designed to enhance your fitness journey.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders, both local and international.
3. What are your delivery times?
US Shipping: 4-8 business days
International shipping: 5-12 business days
4. Can I track my order?
Absolutely! Once your order has been shipped, you will receive a tracking number. You can use our order tracking tool on the website at any time to check the status of your package.
5. How can I contact customer support?
You can reach our customer support team through our contact form on the website. We aim to respond to all inquiries within 24 hours.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you can return it within 30 days of receipt for a full refund or exchange. Make sure the goods are unused and in the original packaging.
7. Do you ship internationally?
Yes, we ship to most countries worldwide. If you have any specific questions about international shipping, please contact our support team.
8. What payment methods do you accept?
We accept all major credit cards, PayPal and other secure payment methods. You can select your preferred payment option at checkout.
9. How do I place an order?
To place an order, simply browse our products, add desired items to cart and proceed to checkout. Follow the on-screen instructions to complete your purchase.
10. Are your products environmentally friendly?
We are committed to sustainability. Many of our products are made from environmentally friendly materials and we continuously strive to improve our environmental impact.
11. Do you offer discounts or promotions?
Yes, we often run campaigns and offer discounts to our customers. Sign up to our newsletter or follow us on social media to keep up to date with the latest offers.
12. How do I choose the right size of clothes?
Each clothing product page includes a size chart to help you choose the right fit. If you are unsure, contact our support team for assistance.
13. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.
14. How do I become a member of the Norse Forse community?
Join our community by signing up for our newsletter and following us on social media. You get access to exclusive content, promotions and training tips.
15. Do you offer wholesale prices?
Yes, we offer wholesale pricing for bulk orders. Please contact us directly.
Thank you for choosing Norse Forse. We are dedicated to providing you with the best gym and yoga products to support your fitness journey. If you have any other questions, don't hesitate to contact us!
1. What products do you offer?
At Norse Forse, we specialize in gym and yoga products, including fitness equipment, yoga mats, clothing and accessories designed to enhance your fitness journey.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders, both local and international.
3. What are your delivery times?
US Shipping: 4-8 business days
International shipping: 5-12 business days
4. Can I track my order?
Absolutely! Once your order has been shipped, you will receive a tracking number. You can use our order tracking tool on the website at any time to check the status of your package.
5. How can I contact customer support?
You can reach our customer support team through our contact form on the website. We aim to respond to all inquiries within 24 hours.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you can return it within 30 days of receipt for a full refund or exchange. Make sure the goods are unused and in the original packaging.
7. Do you ship internationally?
Yes, we ship to most countries worldwide. If you have any specific questions about international shipping, please contact our support team.
8. What payment methods do you accept?
We accept all major credit cards, PayPal and other secure payment methods. You can select your preferred payment option at checkout.
9. How do I place an order?
To place an order, simply browse our products, add desired items to cart and proceed to checkout. Follow the on-screen instructions to complete your purchase.
10. Are your products environmentally friendly?
We are committed to sustainability. Many of our products are made from environmentally friendly materials and we continuously strive to improve our environmental impact.
11. Do you offer discounts or promotions?
Yes, we often run campaigns and offer discounts to our customers. Sign up to our newsletter or follow us on social media to keep up to date with the latest offers.
12. How do I choose the right size of clothes?
Each clothing product page includes a size chart to help you choose the right fit. If you are unsure, contact our support team for assistance.
13. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.
14. How do I become a member of the Norse Forse community?
Join our community by signing up for our newsletter and following us on social media. You get access to exclusive content, promotions and training tips.
15. Do you offer wholesale prices?
Yes, we offer wholesale pricing for bulk orders. Please contact us directly.
Thank you for choosing Norse Forse. We are dedicated to providing you with the best gym and yoga products to support your fitness journey. If you have any other questions, don't hesitate to contact us!